Frequently Asked Questions
Everything you need to know about our premium German cookware and service.
Where are Fissler products manufactured?
The majority of our premium cookware, including our iconic pressure cookers and stainless steel pots, is manufactured at our own production sites in Idar-Oberstein, Germany, ensuring the highest quality standards.
Can I use Fissler cookware on an induction stovetop?
Yes, most Fissler stainless steel cookware lines feature the Cookstar all-stove base, which is specifically designed to work efficiently on all heat sources, including induction, gas, electric, and glass ceramic.
How do I clean and maintain my stainless steel pans?
Our high-quality stainless steel is dishwasher safe. However, for persistent stains or to maintain the original luster, we recommend using a specialized stainless steel cleaner and avoiding abrasive steel wool.
What is your return policy for online orders?
We offer a 30-day return policy for unused products in their original packaging. If you are not completely satisfied with your purchase, you can return it for a full refund within this period.
Do you offer replacement parts for pressure cookers?
Yes, we maintain a comprehensive inventory of original spare parts, including gaskets, valves, and handles, to ensure your Fissler pressure cooker remains functional for decades.
What are the shipping costs and delivery times?
Standard shipping typically takes 3-5 business days. We offer free standard shipping on all orders over $100, while a flat rate applies to smaller orders.